This year, QueenVegas celebrates a decade of its online operations – an excellent occasion for us to write this QueenVegas review and let you know what makes this online casino so special.
QueenVegas is operated by SkillOnNet Ltd., a company registered in Malta under registration number C50024. UK players will probably be glad to know that it holds a gambling licence issued by the UK Gambling Commission.
Throughout all those years of running the website, the company has managed to establish and maintain a good reputation, thanks to its rich library of games, an array of payment options, and efficient 24/7 customer support.
User Experience 10/10
Website Design and Navigation
Warm, earthy colours dominate the QueenVegas website, making each visitor’s stay on it pleasant and enjoyable. On the homepage, you’ll find, clearly displayed, all essential categories of the website: Bonus, Games, Payments, Promotions, and Support.
Unfortunately, there’s no QueenVegas mobile app. However, you can access the casino from your smartphone or tablet by typing in the site’s URL in your device’s browser. It loads seamlessly.
Bonus Offer 8/10
When you create an account at QueenVegas and deposit a minimum of £20, you become eligible for a bonus that consists of a 100% match of up to £200 and 100 free spins on Book of Dead. The spins are awarded at a pace of 20 spins per day for five days from claiming the offer. The wagering requirement is 30x, and it needs to be completed within 30 days.
The title of this section may, in fact, be somewhat misleading because QueenVegas promotions change daily. It works like this: Every day, when you log into your account, you can expect a new reward – a deposit bonus, a combo or double-up offer, free spins… Incentives to play are never lacking at QueenVegas!
QueenVegas also features a VIP Lounge, with many perks for regulars, who can earn bonuses for moving up levels, get a dedicated and professional personal VIP account manager, and benefit from regular invitations to exclusive events and promotional offers.
Once they manage to reach one of the executive levels (Platinum, Diamond, or Red Diamond), the most loyal customers become eligible for member support from their own personal VIP account manager, faster payouts when possible, regular bonus offers, and frequent promotions.
Software and Game Selection 10/10
QueenVegas games can be divided into several broad categories: slots, video poker, roulette games, card games, jackpot games, and live casino games. We will now go through these categories to give you a little preview of what the casino’s game offer.
Slots represent the majority of games at QueenVegas. Among more than 3,300 games, you’ll find classic titles such as Book of Cleopatra, Gonzo’s Quest, Book of Dead, Starburst, Thunder Struck, and some interesting lesser-known games. On top of that, new releases are being added regularly, so not finding a slot game to your liking is virtually impossible.
The variety of QueenVegas slots may be head-spinning, but card-game enthusiasts will surely appreciate more the casino’s ample selection of blackjack and baccarat games that includes European, American, and power blackjack, as well as live versions of those games. Finally, there are the poker game variants: three-card poker, Caribbean Stud poker, and Jacks or Better, a video-poker game that has the lowest house edge of all QueenVegas games – just 0.46%.
Roulette games are another category QueenVegas has thoughtfully developed. It includes American, European, French, immersive, multifire roulette, and much more.
QueenVegas software providers are there to ensure that players get the high-quality gaming experience they deserve. This gambling platform offers games developed by famous first-rate providers such as Microgaming, NetEnt, Evolution Gaming, Merkur, Amaya, NYX, Williams Interactive, GVG, Aristocrat, and others.
Payment Options 9/10
Once you open an account at QueenVegas, it will, by default, be credited in British pounds. You can, however, place a deposit in one of the following currencies: EUR, CHF, USD, AUD CAD, DKK, SEK, NOK, ZAR, or RUB.
QueenVegas payment methods are pretty diverse. They include:
- Yandex Money
- Sofort Direct
- Zimpler (Sweden)
- Boleto Bancario (Portugal)
- Euteller (Finland)
- Multibanco (Portugal)
- EPS (Austria)
- Teleingreso (Spain)
- GiroPay (Germany)
Making a deposit at QueenVegas casino is supereasy and straightforward. All you need to do is log into your account, select the payment option you prefer, enter the desired amount, and, voila, you’re good to go.
The minimum deposit amount is £10. QueenVegas deposits are processed immediately in case you use a card or an e-wallet but might take longer with some other methods.
The maximum amount you can collect is £10,000 per month and £5,000 per single transaction. Withdrawals can take significantly longer than deposits, as they include account verification and ID confirmation. The standard waiting time for all withdrawals is 24 hours. Be advised, however, that these transactions are processed exclusively on weekdays, and if you submit a request during the weekend, it won’t be reviewed before Monday.
Our review of Queen Casino would not be complete without taking a look at its security measures. This gambling establishment implements 128-bit SSL data encryption technology to ensure all transactions are processed safely and securely. This encryption protects your personal and banking information from any unauthorised third parties.
As previously mentioned, QueenVegas holds a gambling licence issued by the UK Gambling Commission, the top gambling jurisdiction that regulates all legal online and offline gambling operations in the United Kingdom.
Customer Support 9/10
A customer support team that works round the clock is a must nowadays, and QueenVegas is perfectly aware of it. That is why the casino has agents who are available 24/7 and ready to answer any inquiry you might have. QueenVegas customer support can be reached via email and live chat, and although the staff is multilingual, not all language options are always readily available. The website advises players to write in English, whenever possible, so they can receive an immediate reply.
The live chat feature is available once you log in to your account. As soon as you do that, a chat window will appear, and you’ll be able to reach out to one of the support representatives directly. Besides this, you can also check the FAQ section of the site – it’s full of helpful information about banking procedures, bonuses and promotions, security, and some technicalities regarding users’ accounts.
As we bring this QueenVegas review to an end, we can confirm we had a great time at this gambling site. After depositing funds, we took advantage of the amazing welcome bonus, the games on offer and found the whole experience rather enjoyable. And now, it’s your turn to have some fun and perhaps even win big at QueenVegas.