Do you want to be treated like royalty? If yes, come to Royal Valley, an extravagant, newly opened casino that has already established itself as a fun-packed and reputable gambling venue. It’s owned and operated by Grace Media Limited, a tried-and-true company fully licensed and regulated by the UK Gambling Commission. Give our unbiased Royal Valley review a read and learn about the casino’s promotions, games library with almost 600 titles, security features, software providers, and more.
User Experience 9/10
Royal Valley values simplicity over flashy and elaborate layouts, and if you appreciate sleek and elegant design and modern dark hues, you’ll enjoy placing your bets here. Golden and purple are royal colours, and no wonder the casino chose them for its recognisable logo. The Casino, Rewards, Promotions, and Support tabs are all easily reachable from the top of the Royal Valley website, and promotional banners are displayed below, along with all the game thumbnails.
You can filter through games using the Search tab or pick a specific category: Popular, New, Live Dealer, Welcome Slots, Megaways, All Games. We were a bit disappointed to see that the casino doesn’t provide demo versions of the games and that filtering games according to game providers isn’t available.
The casino is up to snuff when it comes to gambling on your mobile devices. Even though there isn’t a dedicated Royal Valley app, you can still play your favourite games on your iOS or Android devices while you’re on the go, as the website fits screens of all sizes. Note that Royal Valley services aren’t available in countries where gambling activities are illegal, so make sure you’re eligible when accessing the site.
Software & Game Selection 9/10
Currently, Royal Valley has a decent library of nearly 600 games, with newly released titles being regularly added to the list. You can pick among everyone’s faves or more exotic ones, go for Royal Value slots, live dealer games, table games, scratch cards, and many others.
We loved the sizable collection of slot machines that contains video, jackpot, mobile, and welcome slots, and a whole section of Megaways slots. Megaways fruities have changeable reels and offer far more ways to win than traditional online slots.
Royal Valley is packed to the brim with traditional card games and will have you spoilt for choice. Aside from traditional poker, baccarat, and blackjack options and variants such as Three Card poker, Texas Hold ’em, and Caribbean Stud poker, gambling enthusiasts can also enjoy their live-dealer variants.
If you’re a fan of the authentic casino atmosphere and enjoy the sight of croupiers shuffling cards, Royal Valley games selection contains live roulette variants such as American, French, Auto, Double Ball, Hippodrome Casino, and others.
Most games on the website come from well-known and established game software companies such as Microgaming, NetEnt, Pragmatic Play, and Evolution. Still, you can also find games from less famous yet top-notch providers like ELK Studios and Red Tiger.
Bonuses & Free Play Options 8/10
If what you’ve read so far has managed to pique your interest, it’s time to proceed to Royal Valley. Once you register your account with the casino and make a deposit, you’ll become eligible for the three-tiered Royal Valley welcome bonus. Invest a minimum of £10 for each of the three parts of the welcome bonus, and you can earn up to £500 and 150 bonus spins to spend on Starburst, Aloha! Cluster Pays, or Finn and the Swirly Spin. The casino will match your first deposit with a 100% matched bonus up to £100 and 100 free spins; the second time you deposit, you can count on a 50% match bonus up to £100 and 25 spins, while the third deposit will bring you a 50% bonus up to £300 and 25 free spins. Make sure to wager the bonus funds at least 30 times and claim your earnings within 28 days.
We weren’t thrilled with other Royal Valley promotions as much as with the welcome offer. However, the casino does offer some standard bonuses, such as the Game of the Week tournament, where you can get up to 20 bonus spins by depositing £10, Biggest Spin Winner that gives away £100 in cash, and more.
Royal Valley treats its loyal users like royals. If you’re a regular player, make sure to drop by the Rewards section on the website. You’ll find dedicated jackpots and bonuses designed specifically for the Royal Valley Loyalty Program members, such as Match Bonuses, Win Boosts, Bonus Spins, and various cash prizes.
Customer Support 10/10
Even though we had zero problems while researching the casino, we understand that some players might stumble upon minor bottlenecks and hiccups. In that case, we recommend first flicking through the website’s neatly organised FAQ section that’ll probably answer most of your questions. Should you still need someone to assist you, you can send an email to [email protected] and wait for an agent to get back to you. Additionally, the Royal Valley customer support representatives are available round the clock via the live chat function. Once we reached out to them, we got our answers within seconds, but we had to provide our name and email before sending a message.
Banking Options 8/10 Rating:
Even though the casino operates mainly in the UK and its default currency is the British pound (GBP), you can also make a deposit or withdraw money from your account in euros, US dollars, or Swedish krona. Unfortunately, the casino doesn’t allow cryptocurrency transactions, but we hope it’ll implement it soon as it has become pretty much the industry standard.
For funding your account, you can use the following Royal Valley payment methods: debit cards via AIB and Paydoo, Skrill, Neteller, PayPal, Trustly, and Boku. Deposits are instant, and the casino won’t charge you any transaction fees, except for Boku, which takes 15% of the money you wish to transfer to your account. The casino will require you to deposit a minimum of £15 for Boku or £10 for all other payment options.
We do hope you’ll win big, and once you do, you can use the very same methods used for depositing for cashing out your winnings. The minimum you can withdraw is £10, but if you decide to take out £30 or less, the casino will deduct a £1.50 (or currency equivalent) processing fee.
When it comes to caps on Royal Valley withdrawals, you can’t withdraw more than £10,000 per transaction unless you’re a UK customer – they can have unlimited transactions. It’ll take up to three working days upon submitting the requested documentation for the casino to process your payout requests. An additional three to five working days should be allowed for the funds to get back to your account by your card issuer.
What’s more important for you as a casino user than to play without worrying about how your data and money are handled? Royal Valley security features are bulletproof, and the casino holds a license issued by the UK Gambling Commission (licence ref. number: 56784). Even though it’s a standard practice that casino operators require newly registered users to confirm their identity by submitting personal documents such as a passport, driving license, and utility bills, you can rest assured that your data will be safe.
This online gambling venue offers provably fair gaming as all the table and slots games use a random number generator (RNG) for generating the outcomes. The randomness is closely monitored in-house and regularly tested by an independent auditor. Finally, Royal Valley will review gamblers’ activities and enable them to apply for time-outs and self-exclusion periods of up to five years. Players can also set deposit limits to protect their assets or manage their gameplay by enabling the reality-check feature. Royal Valley has also partnered with Gamstop, a free self-exclusion service set up to help you avoid gambling addiction.