If you’re looking for a top-notch gambling experience, you can’t go wrong with Grosvenor Casinos. This well-established brand has been providing quality gaming entertainment ever since 1970, and they show no signs of slowing down. Aside from over 50 brick-and-mortar venues across the UK, the casino welcomes its players with a user-friendly website that first went online in 2007.
Owned by the tried-and-true Rank group, Grosvenor is fully licensed and regulated by the UKGC and the AGCC. If you’re intrigued, give our Grosvenor Casino review a read and see if this could be the perfect gambling destination for you.
User Experience 10/10
The Grosvenor Casinos website is designed with the player in mind and offers a separate casino lobby and a sports betting section. Let’s take a look at a few key things.
You’ll see the latest promotions front and centre and quick links to the most popular live dealer games when you land on the homepage. Once you scroll down, you’ll get a glimpse of the slots and jackpots section and extensive explanations of every game’s category and FAQ.
From there, it’s just a matter of using the handy navigation bar to find what you’re looking for. The Grosvenor Casinos’ website is well organised so that you can filter games by type, name, or popularity. Plus, new titles are always being added to keep things fresh.
The Grosvenor Casinos’ lobby has a sleek and polished look that’s easy on the eyes. The colour scheme consists of deep blue, yellow, and white, which creates a feeling of sophistication. A well-known Grosvenor logo shaped like a roulette adorns the top left-hand corner of the screen, and the overall design is clean and uncluttered.
In short, the website is both aesthetically pleasing and user-friendly, which makes for a great online gaming experience.
We should mention that the Grosvenor Casinos app is just as user-friendly as the desktop version. The casino actually has several top-notch gambling apps dealing with sports, poker, and live poker.
On top of that, the award-winning Live Casino app is definitely worth checking out if you’re a fan of playing table games with a real dealer. You can find them all in the App Store or on Google Play.
If you’re not into installing yet another app on your mobile device, don’t worry. You can still access the Grosvenor mobile casino by visiting the site from your browser. The platform ensures that all the Grosvenor Casinos games look great and run smoothly on any screen size.
Software and Game Selection 10/10
Grosvenor Casino is home to hundreds of exciting online games developed by some of the best software providers in the industry. Here are some of the most popular categories to spark your interest.
You’ll find all sorts of slots at Grosvenor Casino, from classic reel games to the latest Megaways, drops and wins, and video slots with cutting-edge graphics and innovative gameplay. There are more than 500 titles to choose from, so you’re sure to find something that appeals to you.
Some of the most popular Grosvenor Casinos slots include Cleopatra, Gonzo’s Quest, Rainbow Riches, and Starburst. But there are plenty of other great titles to explore if you’re feeling adventurous, with a variety of themes from ancient Egypt to classic Hollywood movies. Don’t forget to join the casino’s live game shows for a chance to win cash prizes.
The lobby boasts a good selection of table games for players who prefer a more traditional gaming experience. You’ll find all the classics like blackjack, poker, live poker, baccarat, and some less common games like craps, scratchies, and sic bo. Plus, each game has several different variations to keep things spellbinding.
There’s a sizable selection of roulette tables if you’re not a fan of Grosvenor Casinos sportsbook, live casino games, or slots and table games. You can choose between classics like 20p roulette, the latest releases, or live games.
Grosvenor Casinos works with some of the best software providers in the industry. You’ll find games from big names like Playtech, Novomatic, Evolution, Aristocrat, IGT and up-and-coming studios. All games have demo versions, so you can always try them out before committing to playing for real money.
Bonuses and Free Play Options 9/10
If all of this doesn’t sound tempting enough, wait until you hear about Grosvenor Casinos promotions.
To get you up and running, Grosvenor Casinos has a welcome bonus that will leave you in awe. You need to make a minimum deposit of £20, and you’ll get a 100% match up to £20 to spend on selected games. You’ll have to wager the four-times bonus sum and use it within 30 days.
On top of that, you’ll get an extra £10 to spend on Classic Slot or Live Casino. This way, you’ll kick-start your gambling journey with £50 altogether.
Experienced players can count on Grosvenor Casinos promotions to keep them coming back for more. For example, there are the Wheels of Wins, the Mega Moolah 250K draw, and Inferno Roulette jackpots with a prize pool of up to £50,000. Don’t forget to check out seasonal promos regularly for a chance to win big.
The Grosvenor Casinos players can join the membership scheme with plenty of great benefits. As a VIP, you’ll get preferential treatment for transactions and cash funds, fast track entry into casinos, and tailored bonuses and promotions.
The poker players can join a separate Grosvenor Casinos loyalty program, earn status points when playing real money games, and redeem them for cash.
Customer Support 8/10
Grosvenor Casinos offers several different channels for customer support, so you can always reach out if you need help. The first step is to check out the comprehensive FAQ section, which covers various topics. If you can’t find what you’re looking for there, you can always contact the customer support team via email or Live Chat seven days a week between 10 a.m. and 10:30 p.m. You’ll get a quick and helpful response no matter which method you choose.
Banking Options 8/10
Even though not so diverse and without an option to use cryptocurrency, Grosvenor Casinos’ payment methods are still convenient and reliable; we loved that players can use PayPal, as not many casinos offer this option.
As the casino is British-based, the only accepted currency is GBP. We’d like to see Grosvenor Casinos add support for more currencies in the future to make it more accessible to players from all over the world.
To top up the accounts, players can use standard depositing methods such as Visa, Mastercard, and Maestro credit cards and e-wallet services such as Paysafecard and PayPal. The minimum deposit is £5, while the maximum isn’t specified. The only downside is that you’ll have to wait between one and three days for the casino to process your deposit and get the money in your account.
Grosvenor Casinos withdrawals can be carried out using the same payment methods as for depositing money. The minimum amount one can cash out is £10, while those who wish to withdraw more than £15,000 should contact customer support. If you’re using PayPal, you’ll get your money within 24 hours. However, other transaction methods might make you wait for one to three days. Remember that the casino charges up to £5 for bank withdrawals.
Grosvenor Casinos is a safe and reliable gambling site with a strong focus on security and customer protection. The casino is licensed by the UKGC and the AGCC (for non-UK players), so you can rest assured that your funds are always safe. Grosvenor Casinos’ security measures include data protection, and the venue complies with the GDPR.
The casino uses a random number generator to ensure that all results are completely random.
Players can also take advantage of the casino’s responsible gambling features, including a temporary break from 1 day up to 6 weeks, self-exclusion for at least six months, reality checks, and deposit limits. Grosvenor Casinos will review your request and assist you as soon as possible.
As the casino has partnered with GamStop, you can also self-exclude yourself from all UKGC licensed casinos with just one click.